TaurusHelp - Helpdesk Ticketing System - Codester

TaurusHelp - Helpdesk Ticketing System - Codester 1.0

TaurusHelp - Helpdesk Ticketing System.png


Download TaurusHelp - Helpdesk Ticketing System - Codester Original

TaurusHelp, is a ticketing system that offers a better quality of contact for your clients, having total control of the questions.

View Live Demo

Demo Admin:
Username:
admin
Password: 12345
PIN: 1111

Demo User Client:
Username:
user
Password: demo123

Features
  • Totally secured system (SQL injection, XSS, CSRF)
  • Built on powerful Custom Framework.
  • Passwords are encrypted to make sure your data is safe.
User & Registration System.
  • Login System comes with a Forgotten Password page, to allow users to reset their password via email.
  • Prevents spam by making sure the email address is unique and valid.
  • Passwords are encrypted to make sure your data is safe!
  • Users can register for an account using the quick and easy register Popup.
Clients:
  • Any register user can login/ forget password.
  • Having awesome profile include member information and his tickets.
  • Mange or update his information in profile settings.
  • Clients can create tickets.
  • Client submit a ticket with (subject, message, attachment file).
  • Receiving E-mail for each ticket reply with respective ticket status.
  • Client Search for his problem in knowledge base section.
Admin Panel:
  • Flexible control panel system with full options.
  • Only admin role can login admin panel.
  • Change website settings(name, timezone, site description,SMTP settings…).
  • Change Contact information.
  • Manage Members (Edit, Delete, Add and view member information) and change their member role (Regular member, admin).
  • Create unlimited departments for articles and manage it(add, edit, delete, view).
  • Create unlimited articles for common problems and mange it (add, edit, delete, view).
  • Mange tickets and reply on it, mange the status otherwise closed or open and priority of it (hight, low, medium).
  • Totally with this admin panel can manage and control every thing appear in website with full option.

Requirements
  • Apache
  • PHP 7+
  • PHP mysqli extension
  • PHP curl extension
  • Apache rewrite module
Instructions
1. Copy TaurusHelp files to your server.
2. Put auth/cache folder to 777 permission.
3. Create database and import taurushelp.sql file.
4. Edit init.php file.

Documentation included in the main file.

CategoryScripts & Code / PHP Scripts / Help Desk
First release25 May 2020
Last update25 May 2020
Software versionPHP 7.0, PHP 7.1, PHP 7.2, PHP 7.3, PHP 7.4
Files included.php, .css, .html, .sql, Javascript .js
Tagshelpdesk, ticket system, support system, support ticket, helpdesk support
Author
zeeshaandiv
Downloads
3
Views
17
First release
Last update
Rating
0.00 star(s) 0 ratings

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